Contact information

CONTACT INFORMATION

Thank you for shopping with ELORA. We are an online fashion store dedicated to providing a convenient and reliable shopping experience for customers worldwide.

If you have any questions regarding your order, shipping, returns, products, or our services, our Customer Care team is here to assist you.

CUSTOMER CARE

Email: help.elora@outlook.com
Phone: +61 265 844 451

Our support team aims to respond to customer enquiries as promptly as possible. During weekends, public holidays, or periods of high enquiry volume, response times may be longer.

ONLINE STORE

ELORA operates exclusively as an online store. We do not currently operate a physical retail location, showroom, or customer service counter.

All purchases should be made through our official online store:

Website: www.elorawear.store

REGISTERED BUSINESS ADDRESS

ELORA
7 Harbour View
Boat Harbour, NSW 2316
Australia

Please note: This address is maintained for business registration and administrative purposes. It is not a retail store, customer service location, or return address.

Please do not send returns or other parcels to this address unless specifically instructed by our Customer Care team. Unauthorized returns may not be accepted or processed.

ORDER SUPPORT

When contacting us regarding an existing order, please include your order number and the email address used when placing the order so our team can assist you efficiently.

For return or refund requests, please contact Customer Care before sending any items back. Return instructions and the appropriate return address will be provided when applicable.

CONTACT ELORA

For general enquiries, product assistance, order support, shipping questions, or return requests:

Email: help.elora@outlook.com
Phone: +61 265 844 451
Website: www.elorawear.store

We appreciate your trust in ELORA and look forward to assisting you.